Privacy Policy
Last Updated: September 2026
At iGift Shop, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or contact us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
1. Information We Collect
When you use iGift Shop, we may collect information such as:
Information You Provide
Full name
Email address
Phone number
Billing information
Delivery address
Recipient's name and contact information
Order details
Personal messages or gift notes
Customer account information
Information you provide when contacting our support team
Please only provide information about another person, such as a gift recipient, when you have a legitimate reason to provide it and are permitted to do so.
Payment Information
When you make a purchase, payment information may be processed by our payment service providers.
Where applicable, iGift Shop does not need to directly store your complete card details. Payment information may instead be handled securely by the payment provider used during checkout.
2. Information We Collect Automatically
When you visit our website, certain technical information may be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Approximate location information
Date and time of visits
Website usage and interaction information
This information helps us operate, maintain, secure, and improve the website.
3. How We Use Your Information
We may use your information to:
Process and fulfill your orders
Arrange delivery of your gifts
Send order confirmations and updates
Respond to customer support requests
Communicate with you about your order through email, WhatsApp, phone, or other available channels
Manage your customer account
Process payments
Prevent fraud and unauthorized activity
Improve our products, services, and website
Maintain the security of our website
Meet applicable legal and regulatory requirements
We only seek to use personal information for legitimate and appropriate purposes connected with our business and services.
4. Order and Delivery Information
When you purchase a gift, we need certain information to complete the order and arrange delivery.
This may include the recipient's:
Name
Phone number
Delivery address
Delivery instructions
Personal message or gift information
This information may be shared with relevant delivery partners, suppliers, or service providers when necessary to fulfill your order.
5. Customer Communications
If you place an order with us, we may contact you about your order using the contact details you provide.
This may include:
Order confirmation
Payment confirmation
Delivery updates
Requests for additional information
Changes affecting your order
Customer support responses
We may communicate through email, WhatsApp, phone, SMS, or other available communication channels.
6. Marketing Communications
If you choose to receive promotional communications from us, we may send information about new products, special offers, promotions, and other iGift Shop updates.
You can choose to stop receiving marketing communications at any time by following the unsubscribe instructions provided or contacting our support team.
Order-related and service communications may still be sent when necessary to fulfill or manage your order.
7. Cookies and Similar Technologies
iGift Shop may use cookies and similar technologies to help the website function properly and provide a better shopping experience.
Cookies may be used to:
Remember shopping preferences
Keep you signed in
Maintain your shopping cart
Understand how visitors use our website
Improve website performance
Support security and fraud prevention
You can manage or disable certain cookies through your browser settings. However, disabling necessary cookies may affect some website features.
8. How We Share Your Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business and provide our services. These may include:
Payment processors
Delivery and logistics providers
Technology and hosting providers
Website and analytics service providers
Customer support providers
Other suppliers involved in fulfilling your order
We only share information that is reasonably necessary for the relevant service or purpose.
We may also disclose information where required by applicable law, legal process, or a lawful request from an authorized authority.
9. Protecting Your Information
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service can guarantee that information transmitted over the internet will be completely secure.
You should also take reasonable steps to protect your account information, including keeping your password confidential and avoiding sharing your login details with others.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting applicable legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
11. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Object to or request restriction of certain processing
Withdraw consent where processing is based on consent
Request information about how your personal information is being used
Raise a concern or complaint about our handling of your information
Some requests may be subject to legal or operational limitations.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Those services have their own privacy policies and terms. iGift Shop is not responsible for the privacy practices of third-party websites or services that we do not control.
We recommend reviewing their privacy policies before providing personal information.
13. Children's Privacy
iGift Shop is intended for general audiences and is not designed specifically for children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact our support team so we can review the situation.
14. International Orders and Data Transfers
If you send a gift to someone in another country, information necessary to fulfill and deliver your order may need to be processed or shared with service providers in different countries.
We take reasonable steps to ensure that personal information is handled appropriately when it is transferred or processed across borders.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
16. Contact Us About Privacy
If you have a question, request, or concern about your personal information or this Privacy Policy, please contact us.
iGift Shop
Email: ishop247service@gmail.com
WhatsApp: +234 809 164 1084
We will make reasonable efforts to review and respond to privacy-related requests promptly.
17. Privacy Complaints
If you have a concern about how your personal information has been handled, we encourage you to contact iGift Shop first so we can review and address the matter.
Where applicable, you may also have the right to lodge a complaint with the relevant data protection authority.